General Terms & Conditions

These Terms & Conditions govern the use of Traveocal services and apply to all bookings and experiences offered through our platform.

Acceptance of Terms

• By booking or using Traveocal services, guests agree to these Terms & Conditions.

• These terms apply to all bookings made directly or through partner platforms.

Booking & Confirmation

• Bookings are confirmed only upon receipt of full or partial payment.

• Guests must provide accurate personal and travel details during booking.

Payments & Taxes

• All payments are subject to applicable GST and statutory taxes.

• Payment methods include secure online gateways, bank transfers, or authorized agents.

Cancellation & Refunds

• Cancellation policies vary by service and will be communicated at the time of booking.

• Refunds, if applicable, will be processed within a reasonable timeframe and may include deductions.

Changes & Modifications

Traveocal reserves the right to modify itineraries, schedules, or services due to unforeseen circumstances such as weather conditions, local regulations, or safety concerns. Guests will be informed promptly of any major changes.

Guest Responsibilities

• Guests must comply with local laws, customs, and safety guidelines during tours.

• Misconduct or violation of rules may result in termination of services without refund.

Third-Party Services

Traveocal may engage third-party providers such as transport services, accommodation providers, or local vendors. Responsibility for these services rests with the respective providers.

Liability Disclaimer

Traveocal is not liable for personal injury, loss, or damage during tours, except where required by law. Guests are advised to obtain personal travel insurance before participating in any activities.

Force Majeure

Traveocal shall not be responsible for delays, cancellations, or losses caused by events beyond its control, including natural disasters, strikes, political unrest, or other unforeseen circumstances.

Jurisdiction

All disputes arising from the use of Traveocal services will be governed by the laws of Delhi, India and subject to its courts.

Policy Updates

Traveocal reserves the right to amend these Terms & Conditions without prior notice. Updated versions will be published on official platforms.